An interesting debate – not a great read, but very interesting from a Customer Service perspective. An ignored customer is the most dangerous signal that a Retailer can send
The note ends with an interesting thought “Yes, we live in connected world, but the most important connection we can make is with our customer, at every opportunity. The rest can, and will have to, wait.
The note ends with an interesting thought “Yes, we live in connected world, but the most important connection we can make is with our customer, at every opportunity. The rest can, and will have to, wait.
